Merchant Agreement

This CHEQIT Services Agreement governs your relationship with CHEQIT Innovations (Pty) Ltd, a company registered under the laws of the Republic of South Africa (registration number: (2023/268134/07)).

By ticking the "I agree to the Merchant Services Agreement" box during the registration process and completing your account setup, you ("Merchant") confirm that you have read, understood, and agree to be bound by the terms of this Agreement.

Payouts of the net amount will be settled to the Merchant's designated bank account within 1-2 business days. All fees are exclusive of VAT unless otherwise stated.

Merchant represents, warrants, and agrees to the following:

• Quality and Accuracy: All items or services offered for sale on the CHEQIT platform will be of high quality, safe for consumption or use, and will be described accurately.
• Order Fulfilment: Merchant will accept and fulfil all orders placed by Customers through the CHEQIT platform in a timely, professional, and lawful manner.
• Customer Service: Merchant will handle all Customer inquiries, complaints, and refund requests promptly and fairly, in accordance with best business practices and the Consumer Protection Act.
• Legal Compliance: Merchant will obtain and maintain all necessary licenses, permits, and certifications required to operate its business and sell its Items.

Merchant grants CHEQIT Innovations a non-exclusive, royalty-free, worldwide license to use, display, copy, and reproduce the Merchant's name, logos, trademarks, and any content provided to CHEQIT Innovations, including menus and product images ("Merchant Content"), on the CHEQIT platform and in related marketing and promotional materials.

Both parties agree to comply with their respective obligations under the Protection of Personal Information Act (POPIA).

• For the purpose of this Agreement, in relation to the Personal Information of Customers processed for the fulfillment of an order, the Merchant is the "Responsible Party" and CHEQIT Innovations is the "Operator" as defined by POPIA.
• CHEQIT Innovations shall process Customer Personal Information only on behalf of the Merchant and in accordance with the Merchant's implied instructions.
• The Merchant warrants that it has a lawful basis to collect and share Customer data with CHEQIT Innovations for the purpose of order fulfillment.

This Agreement will begin on the day that the Merchant accepts the terms of the Service Agreement (the "Effective Date"). Unless terminated earlier, it will run for a year starting from the Effective Date and then automatically renew for additional one-year periods.

Either CHEQIT or Merchant may terminate this Agreement without reason by giving thirty days written notice. CHEQIT may terminate this Agreement with immediate effect if CHEQIT deems it necessary, including in the event of breach of Community Guidelines or Applicable Laws.

The Agreement shall be governed by and construed in accordance with the laws of South Africa without regard to its conflict of laws provisions.

In the event of any dispute, either CHEQIT or Merchant may file an action in the courts of South Africa or pursue final and binding arbitration or other alternative dispute resolution as agreed upon by the parties.