Privacy Policy

When you choose to use CHEQIT, you entrust us with your personal data. We are committed to maintaining that trust. This policy describes the personal data ("data") we collect, how it's used and shared, and your choices regarding this data.

This Privacy Policy applies to users of the CHEQIT app, website, and other services. By using CHEQIT, you agree to the terms outlined in this policy.

• Service Delivery: To facilitate transactions and provide you with the services offered by CHEQIT.
• Personalization: To tailor your experience, including personalized recommendations and promotions.
• Communication: To keep you informed about your transactions, promotions, and important updates.
• Safety and Security: To prevent fraud, ensure platform security, and verify user accounts.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

CHEQIT Innovations is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA). We have appointed an Information Officer to oversee our compliance with this law.

Should you have any questions about this policy or wish to exercise your rights, please contact our Information Officer at: privacy@cheqit.co.za

As a user of our services, you have specific rights regarding your personal data:

• The right to be notified that your personal information is being collected
• The right to access the personal information we hold about you
• The right to request the correction, destruction, or deletion of your personal information
• The right to object to the processing of your personal information
• The right to object to the processing of your information for direct marketing purposes
• The right not to be subject to automated decision-making
• The right to lodge a complaint with the Information Regulator of South Africa

• Account Information: Retained while your account remains active. Deleted within 30 days of account deletion.
• Transactional Data: Retained for up to five (5) years to comply with South African financial and tax laws.
• Usage and Support Data: May be retained in anonymized form for analytical purposes.

• Encryption: We use industry-standard encryption to protect your data during transmission and storage.
• Access Controls: Access to your data is restricted to authorized personnel and is regularly monitored.
• Regular Audits: We conduct regular security assessments to ensure data protection standards.